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Can you get web pages? If so, you may have the wrong mail server typed in your account settings or the server may be down
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If you cannot get web pages then hang up and try connecting again
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Reboot the computer and try again
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If it’s still not working and you are not getting any web pages, then data may not be moving across the network properly. Check DNS numbers, remove and then reinstall TCP/IP in Control Panel > Network.
